
If your Christmas lights stop working, start with the simple things. Check that your timer is set correctly, press the Reset button on your GFCI outlet, and make sure every plug is pushed in snugly. Most outages come from moisture, a tripped outlet, or a loose connection. If that doesn’t fix it, unplug the lights and call a professional rather than climbing an icy ladder. When Christmas Décor of Oakville installs your display, in-season maintenance is included, so we come back and fix it for you.
It always seems to happen at the worst possible moment.
You’ve got family coming over. The neighbours’ houses are glowing. You flip the switch, or wait for the timer to click on, and nothing. Or maybe just the left half of the roofline lights up, and the big spruce out front stays dark.
Don’t worry. This happens to almost everyone at some point, and most of the time the fix is simpler than you think. Below, we’ll walk you through why Christmas lights stop working, what you can safely check yourself, and when it’s time to pick up the phone. We’ll also explain what happens when your lights are professionally installed by Christmas Décor of Oakville, because the answer is refreshingly simple.
Here in Oakville and South Mississauga, our winters are tough on outdoor lights. Wet snow, freezing rain, wind off the lake, and constant freeze-and-thaw cycles all take their toll. These are the most common culprits:
Before you call anyone, try these quick, ground-level checks. None of them requires a ladder.
If the outlet trips again right away, unplug the lights and leave them off. That usually means water or a fault somewhere in the run, and it needs a closer look.
Here’s the honest truth: most Christmas light injuries happen on ladders, and winter makes them far more dangerous. Shingles get slick. Ladders slide on ice. Cold hands lose their grip.
It’s time to stop troubleshooting and call for help if:
If you see signs of an electrical fault, unplug the lights right away. Ontario’s Electrical Safety Authority offers helpful safety tips for seasonal lighting, and it’s worth a read before you plug anything back in.

This is where it gets easy.
When Christmas Décor of Oakville designs and installs your display, in-season maintenance is included. If something stops working while your lights are up, you don’t have to figure out why. You don’t have to dig out the ladder. You just call us.
Here’s how it works:
Just as important, professional installation means far fewer problems in the first place. We use commercial-grade LED lights that are built to handle an Ontario winter. Every strand is custom-cut to fit your home, so there are no extra lengths bunched up and soaking in snow. Connections are kept up off the ground and protected, and every run is planned so circuits aren’t overloaded.
The result is a display that shines from late November through the holidays, with very little drama. And when the season is over, we take it all down for you. Learn more on our residential Christmas lighting page.
A dark roofline in December is frustrating. A company that answers the phone and fixes it is priceless. Here’s why homeowners across Oakville and South Mississauga trust us year after year:
Curious about cost? Our Christmas light installation cost guide explains what affects the price. Looking for inspiration? Browse our outdoor Christmas lighting ideas for Oakville homes.
Your Christmas lights should bring you joy, not a weekend of untangling strands and resetting outlets in the cold.
Let Christmas Décor of Oakville design, install, maintain, and take down your display, so the only thing you have to do is enjoy it. Our installation calendar fills quickly, often by mid-November, and the best dates go first.
Request your free quote today or call us at 905-632-2445. This year, if anything goes dark, one phone call is all it takes.
You call us, and we come out and fix it.
In-season maintenance is included with every installation. If a strand goes dark, a section flickers, or wind pulls something loose, our team returns to repair it at no extra cost while your display is up.
Usually, one loose or failed bulb, a damaged socket, or a bad connection has broken the circuit for that section.
On older or lower-quality strands, one problem bulb can take out a whole run. Commercial-grade LED strands are built to reduce this, and professional installers seal connections against moisture.
Water has most likely reached a plug or connection and tripped your GFCI outlet.
A GFCI (ground fault circuit interrupter) outlet shuts off power when it senses moisture, to keep you safe. Wait for things to dry, press the Reset button on the outlet, and keep connections off the ground and covered.
Press the Reset button on the outlet face until it clicks.
If it trips again right away, unplug the lights and stop. A repeat trip means there is moisture or a fault somewhere in the run, and it should be checked before you plug back in.
We don’t recommend it.
Icy ladders, wet shingles, and cold hands are a risky mix. Ground-level checks, like the outlet, the timer, and the plug, are fine. Anything on the roof or high in a tree is a job for a trained, insured crew.
Yes. Squirrels and other critters sometimes chew through wires, especially on lights near trees and rooflines.
Chewed wiring is a safety issue, so unplug the affected run and don’t touch exposed wire. If we installed your lights, just call us and we’ll replace the damaged section.
We respond as quickly as we can, and most service calls are booked within a few days.
December is our busiest month, so timing can vary with weather and demand. When you call, we’ll give you an honest idea of when a crew can get to you.
Yes. Commercial-grade LED lights are built tougher than most retail strands.
They have sturdier wiring, sealed bulbs, and better weather resistance. Combined with custom-cut lengths and proper clips, that means fewer outages through an Ontario winter.
Our service calls are for displays we install, because we know exactly how they’re built and wired.
If your DIY lights keep failing, it may be time to let us take over. Book a free design consultation and we’ll handle everything next season, including maintenance.
Unplug them right away and don’t use them again until they’ve been checked.
Sparks, buzzing, or a burning smell are signs of an electrical fault. Never cover it up or tape over it. Ontario’s Electrical Safety Authority has helpful safety guidance for seasonal lighting.
Don McQueen is the President of Christmas Décor Oakville/South Mississauga, as well as Nutri-Lawn Burlington Irrigation and Nite Time Décor Oakville. With more than 33 years of experience building successful businesses in irrigation, landscape lighting, and holiday lighting, Don brings extensive industry knowledge and a practical, hands-on approach to every project.
His engineering background adds a strong technical perspective to the design and installation of outdoor and holiday lighting systems. Over the years, Don’s companies have been recognized with multiple Landscape Ontario Awards of Excellence for their work in landscape and holiday lighting throughout Mississauga, Halton, and Hamilton.


Our installation calendar fills fast — often by early November. Book early to secure your preferred dates and get the most out of your design consultation.